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iPhone 5S / 5 Case Neo Hybrid EX Slim Vivid

iPhone 5S / 5 Case Neo Hybrid EX Slim Vivid

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Product Review (submitted on February 16, 2013):

I received my bumper from spigen and quickly applied the supplied screen protectors both front and back. When I went to install my bumper I put on the neoprene piece first then went to put on the soul black outer shell, well..... here is where my issue started, the neoprene piece which has the buttons built in would not line up with my outer shell openings (holes)? I thought this can't be right maybe I did something wrong, well after trying for 15 minutes I realized I must have a defective bumper. I called Spigen, they had me open a case with warranty support and supply a picture. In the meantime I have ordered the same exact bumper again (fingers crossed) and hope I do not have this issue again. I await Spigens reply, I am sure they will give me a full refund. In the meantime I think I just received a defective bumper. I do really like this product as it keeps the Iphones slimness and really shows elegance, and provides protection from bumps, nicks and scratches on your Iphones metal frame.
PS: I'm only giving "Quality" 2 Stars because of my experience, this would be a 5 if my bumpers shell fit around the neoprene shell.

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